KTAR News reporter Heidi Hommel tells the story of Cochise County Supervisor Ann English. She's lived on a ranch 5 miles north of the Arizona border community of Douglas for nearly 60 years.

She believes her city is empathetic and concerned as migrants pour over the border, but frustration is growing.

Drug problems, highlighted by cartel influence, underscore rising border crossings.

“For me, a crisis is something that is taking place and is uncontrollable,” English said. “I think what’s happening at the border is somewhat controlled. But not by us.”

This is the second part of a four part series on immigration.