In this episode of PennyWise, host John Kiernan is joined by Dr. Michael Lynn, a professor of consumer behavior and marketing at the Cornell School of Hotel Administration, an expert on tipping, and author of the new book “The Psychology of Tipping: Scientific Insights for Services Customers, Workers, and Managers.” John and Dr. Lynn discuss how tipping has expanded over the years and what listeners can do to reward good service while protecting their finances. 

More on this episode from WalletHub: 

• WalletHub Tipping Survey 
• How Much Should You Tip?
• Best Credit Cards for Dining 
• Tip Validator
• Budgeting Tools 

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